Shipping & Returns

Order processing time

When placing the order, we will advise clients of an estimation of when the product will be available for delivery / collection.

While we pride ourselves on our efficient service, we do wish to maintain our high standards and ask clients to be aware of busy times of the year.

Delivery or Collection will be arranged at the time of order.

For delivery within the Republic of South Africa, we offer delivery on a next business day basis to all South African major cities and suburbs.

For overseas delivery, we will provide a quote from an international courier company.

Due to our products being unique to each individual/party, all Sales Are Final

Please carefully review your order before confirming your purchase.

All sales are considered final.

We do not offer refunds or exchanges for any products or services sold through the CharlotteYork website.